PATIENT PORTAL
If you have an upcoming appointment, you will be provided with a Security Code to access the Patient Portal. Please use the Patient Portal link to complete your Medical History Questionaire(s). You may also access existing information that you have on file with us through the portal as well.
OFFICE HOURS
Monday: 8:00am – 4:30pm (Lunch between 12:30 – 1:30)
Tuesday: 8:00am – 4:30pm (Lunch between 12:30 – 1:30)
Wednesday: 8:00am – 4:30pm (Lunch between 12:30 – 1:30)
Thursday: 8:00am – 4:30pm (Lunch between 12:30 – 1:30)
Friday: 8:00am – 3:00pm (Lunch between 12:30 – 1:00)
Insurance Plans we participate with
Aetna
ASR Health Benefits
BCBS- All
BCN
BCN MSU Student
Cigna
Cofinity
Humana- All
Mclaren
Medicare
PHP
Priority Health
SPHN
Tricare for Life- Mcare
Tricare North- Out of Network
United
Certain medical procedures may require prior authorization.
Do NOT par
HAP HMO
HealthPlus
Medicaid
PAYMENT OPTIONS
We accept Cash, Check, Credit Cards (MasterCard, Visa, American Express)
CANCELLATION POLICY & Missed Appointments
Due to the increased volume of patients, we have had to develop a more stringent Cancellation & Late Policy. We realize that circumstances may cause you to arrive late or miss an appointment.
Existing patients and clients should arrive 5 minutes prior to scheduled treatment time to check in.
Should you need to cancel, please contact us within 48-business hours prior to your scheduled appointment. By doing so, you make it possible for us to see another patient who might otherwise have to wait to be seen.
ALL CANCELLATIONS WITH LESS THAN 48-BUSINESS HOURS NOTICE WILL RESULT IN A $25.00 FEE.
ALL MISSED APPOINTMENTS WILL RESULT IN A $25.00 FEE WITH THE EXCEPTION OF ULTRASOUNDS A $50.00 FEE.
If you have 2 or more missed appointments or fail to cancel within 48-business hours:
You may be charged the full amount of your appointment / treatment
If you purchased a package, a treatment may be deducted off of your purchased package
Discharged from the practice
Existing patients and clients should arrive 5 minutes prior to scheduled treatment time to check in.
The above courtesies enable us to compensate our employees for their time, to help cover costs of opened supplies / pre-drawn medications, and maintain a higher availability of our time for you as well as others. By signing in and/or scheduling an appointment, you are agreeing to our cancellation policy.
LATE FOR AN APPOINTMENT
Please call if you know you are going to be late, so that we may try to rearrange our schedule to accommodate you or if necessary reschedule your appointment.
Should you arrive 10-minutes late, you may be asked to reschedule.
Late arrivals of less than 10-minutes may result in a shortened appointment / treatment time.
Please be aware that if you have 2 or more late arrivals that cause us to reschedule your appointment you may be:
Charged a fee of $25.00
Charged the full amount of your appointment / treatment
If you purchased a package, a treatment may be deducted off of your purchased package